Answers
Questions, answered plainly.
Ordering, shipping, certificates, and storage. If something is not covered here, email us and we will answer it, and add it to this page.
01What does “for research use only” mean here?
Everything Clean sells is supplied as a laboratory material for in-vitro research and analytical work. It is not a drug, supplement, cosmetic, or food, it is not approved by the FDA for any use, and it is not for human or veterinary administration. Ordering requires confirming you are 18 or older and that you are acquiring materials in a research capacity. Full terms are on the research-use page.
02What is a certificate of analysis, and why do some lots say “pending”?
A certificate of analysis (COA) is the third-party report for a specific lot: what the material was identified as, and its measured purity. We publish the certificate against the lot it belongs to. A lot reads COA pending when its report is not yet on file. We would rather show you nothing than show you a number we cannot tie to the vial in your hand. There is more on reading one in Research Notes.
03What do “analog peptides”, “peptide fragments”, and “cofactors & conjugates” mean?
They are structural classes, they describe what each compound is, not what it is for. An analog peptide has a sequence deliberately modified from a naturally occurring one, with residues substituted, added, or chemically altered at defined positions. A peptide fragment is a short, defined section of a longer native peptide or protein, synthesised on its own. Cofactors and conjugates are non-peptide molecules, or peptides bound to a non-peptide partner such as a metal ion. Most catalogs in this space sort by outcome instead; we do not, because an outcome is a claim and a structure is a fact. The classes are shown under the catalog.
04How is quantity pricing calculated?
Discounts are applied per compound, by quantity, at checkout, a 3-pack and a 10-pack of the same item each carry their own rate, and the price shown on the product page is the price charged. There is no code to enter, no membership, and no recurring billing of any kind. Current rates are shown live on each product page and in the cart.
05What are the shipping options and costs?
We ship to physical addresses in all 50 U.S. states, fully tracked, in plain unbranded packaging. Orders placed before the weekday cutoff ship the same business day; the default service is a 2-day carrier. Shipping is free on orders over $200 and a flat rate below it. We do not ship internationally, to P.O. boxes, or to freight forwarders. Details are in the shipping policy.
06Which payment methods do you accept?
Card payment, on-site: Visa, American Express, and Discover. Mastercard is not supported by our processor. Card details are entered in the processor’s own secure frame and never touch our servers. We do not store card numbers, and there are no subscriptions or stored recurring charges.
07How should material be stored when it arrives?
Lyophilized material ships at ambient temperature and is stable in transit. On arrival, store vials sealed, cold, and away from light and moisture; the material is hygroscopic, so the seal matters as much as the temperature. Storage windows and handling notes for lab conditions are covered in Research Notes. We do not provide reconstitution, preparation, or use guidance of any kind.
08Can I return an order?
Because these are laboratory materials whose chain of custody cannot be verified once they leave us, we cannot accept returns of delivered product. If an order arrives damaged, incorrect, or incomplete, contact us within the window set out in the returns policy and we will make it right.
09How many compounds do you carry, and do you restock?
The catalog currently lists 17 compounds across analog peptides, peptide fragments, and cofactors and conjugates. Stock is counted per size, so an item that sells out shows as unavailable rather than accepting an order we cannot fill. Restocks arrive by lot, each with its own certificate.
10Do you offer bulk or wholesale pricing?
Yes, for volume beyond the listed quantity tiers, including repeat institutional ordering, use the wholesale enquiry form and we will quote against your list. There is also an affiliate programme for referral partners.
For Research Use Only · Not for human consumption · 18+